Refund Policy
Last updated 24 August 2026
Short version: there is nothing to pay for right now, so there is nothing to refund. Below is what will apply once paid plans exist.
1. The service is currently free
ZONDED accepts no payments: there are no paid plans, and we neither collect nor store payment details. If someone is charging you for ZONDED, it is not us.
2. Once paid plans exist
A paid subscription will carry a full refund within 14 days of payment, no questions asked.
Pricing and payment terms will be published before launch, and this page will be updated along with them.
3. How to request a refund
Write to hello@zonded.com from the address the account is registered to, stating the date and amount. Refunds are returned by the same method the payment was made.
4. Contact
Thirteen Lab, hello@zonded.com.